If you are experiencing difficulties with the snapshot toolbar not appearing when creating a new Zoning Analysis, it is likely due to an issue with accepting cookies. To resolve this issue, ensure that you accept cookies on your live website.
How to clear your site's cookies
There are two ways you can clear your site's cookies.
Option 1:
- Navigate to your live website
- Open Google developer tools
- Navigate to the Application tab
- Select the Storage option
- Then, click on the Clear site data
- Refresh the page
Option 2:
You can utilize the EditThisCookie extension to easily clear the current site's cookies. The extension can be found here: https://chromewebstore.google.com/detail/editthiscookie/fngmhnnpilhplaeedifhccceomclgfbg
- Install and activate the extension
- Navigate to your live website
- Click on the extension and then click on the trashcan icon to delete the cookies
- Refresh the page
Accept your site's cookies
Once you have cleared the cookies with one of the options above and refreshed the page, you should see a cookie acceptance banner pop up on your site. Accept the cookies for the site.
After accepting the cookies, go back and attempt to create a zoning again. You should now see the zoning toolbar appear.
If you still experience issues with creating a new Zoning Analysis, please do not hesitate to contact our support team.