If you have questions about the Contentsquare tag or are unsure whether it's installed correctly, we've gathered some of the most common queries here.
How do I install the Contentsquare tag?
The tag should be added inside the <head></head> HTML tags of any page you want to track. To find your tag, visit your Sites page and click Install tracking code for the relevant site. For step-by-step help with this, see our article How do I install the Contentsquare tag?
Will Contentsquare slow down my site?
We prioritise site performance and do all that is possible to optimise every aspect of the process. Contentsquare makes every effort to ensure that the script downloads swiftly and does not block your page's loading time. The script is designed to minimise its impact on your site's performance. For more detail, see our article Will Contentsquare slow down my site?
How do I know if the Contentsquare tag is installed correctly?
You can verify the installation of your tag to check it is working. For help with this, see our article on How do I check the Contentsquare tag installation is working?
Why is my Contentsquare tag inactive?
If you have installed and verified the tag installation, the inactivity label can appear if your site has received no visits for one or more hours. When someone visits your site, it will switch back to active.
Why am I seeing a ERR_BLOCKED_BY_CLIENT error in the dev console?
This message may appear in your browser's developer tools console when a resource fails to load. It often means an extension or antivirus software is blocking it. To resolve this, try disabling any ad-blocking extensions and refresh the page.