This article applies to customers on Voice of Customer Free and Growth plans.
This integration is ready to use, and you don't have to enable it first.
How to create a Jira issue from a Survey response
1. Go to your Survey responses.
When viewing your Survey responses page, you can find the Create Jira issue button on the responses list, or when you open up a specific response. It looks like this:
2.Click' Create a Jira issue.'
If you're using this integration for the first time, you'll be redirected to the Jira authorization screen and asked to click to accept to connect your account with Jira.
3. Fill in the details according to your Jira configuration and click 'Create Jira issue'.
With this integration, you can create any type of Jira issue defined in your project except for a Subtask.