Segments are a collection of session filters that can be saved for reuse, enabling you to quickly and repeatedly access your most relevant set of filters. You can use the same segments across Session Replay, Dashboards, Impact and Funnels (Impact and Funnels are available on the Growth plan).
Finding and using segments
Segments appear above session filters in Session Replay, Impact, Funnels and Dashboards. You'll find several predefined segments already available. You can add to this predefined segments list by creating your own segments. Clicking on a segment will apply the collection of session filters to your data.
Predefined segments
A description for each of the default segments is listed below.
- All sessions: shows all sessions collected in the the analyzed period.
- New users: shows all sessions from users who have not been tracked by Contentsquare based on cookies in the past 13 months
- Rage clicked: shows all sessions where a rage click happened at least once during the session. (Available on Contentsquare Growth plan)
- Returning users: shows all sessions from users who have been tracked by Contentsquare at least once based on cookies in the past 13 months
Creating and editing segments
1. Use the add filter button to add and apply the filters you need.
2. Click Save segment.
3. Name your segment (each segment must have a unique name).
Editing segments
1. Select the segment you’d like to edit from the list.
2. Add or remove any applied filters.
3. Click Save and Save changes to update an existing segment.
To rename an existing segment, open the more options menu and click Edit segment. Enter a new name and click Save.
Deleting segments
1. Open the more options menu.
2. Click Delete segment.
3. Click Yes, delete segment to confirm. Deleting a segment can’t be undone.
Filters
Filter session data using filters. Applied filters are combined using AND logic and evaluate filter criteria based on entire sessions.
Available filters
Path
- Viewed page
- Landing page
- Exit page
Session
- New/Returning: Specifies whether the sessions are filtered by new or returning users.
- Geolocation: The country the session is indicated to originate from.
- Session Duration: The total session duration in seconds, minutes, or hours. With the options of exactly, less than, greater than, or between. (Available on Contentsquare Growth plan).
- Number of pageviews: The number of pages visited in a session. With the options of exactly, less than, greater than, or between. (Available on Contentsquare Growth plan).
Behavior
- Clicked element: A button, a link text or page URL that users have or have not clicked on. (Available on Contentsquare Growth plan).
- Event: An action occurred that triggered an event in Contentsquare. (Available on Contentsquare Growth plan).
- Rage click: An element was clicked at least 3 times in less than 2 seconds. (Available on Contentsquare Growth plan).
Technology
- User ID (Contentsquare): Session relating to a Contentsquare User ID, a unique identifier that Contentsquare assigns to all users. Only one ID can be provided with the option "is" or "is not". (Available on Contentsquare Growth plan).
- Device: Sessions focused on the device type (desktop, tablet, and/or mobile).
- Browser size: Sessions focused on the size of the browser window, by width or height. (Available on Contentsquare Growth plan).
- Browser: Sessions with specific browser parameters. You can filter by Browser name, version, or language. (Available on Contentsquare Growth plan).
- Operating system: The operating system in use during a session. You can filter by Operating system name or version. (Available on Contentsquare Growth plan).
Surveys
- Reaction: Sessions where a user submitted a reaction response, including Love, Like, Neutral, Dislike, and/or Hate.
- Net Promotor Score®: Sessions where a user submitted an NPS Survey. This is based on their NPS scores and includes Promoters, Passives, and/or Detractors.