Two-factor authentication (2FA) is a security process in which users provide two different authentication factors to verify their identity. 2FA is a form of multi-factor authentication (MFA) that adds an additional layer of security to your Contentsquare account.
How 2FA works
2FA is an extra step added to the login process to help secure your account. A common example of this is having a code sent to your mobile device that you enter when logging in, to help verify your identity. Another method is using an authentication app which automatically regenerates a code after a certain time period, to be entered during login.
Contentsquare supports the second method of authentication mentioned above, which requires an authentication app to be installed on a device you have with you. Recovery codes are also provided in case you lose the ability to use the authentication app.
Supported authentication apps
Any 2FA authentication app that supports time-based, one-time passwords should work with Contentsquare 2FA. Some examples of 2FA authentication apps include:
- Google Authenticator
- Authy
- Microsoft Authenticator
- LastPass Authenticator
How to enable 2FA
1. Go to your Profile
2. Under the 'Security' heading, click 'Enable Two-Factor Authentication'.
3. If prompted, click on 'Verify email address' to receive a verification code by email. Otherwise continue to Step 5 below.
4. To complete email address verification, enter the code we've sent to your email address.
5. Scan the QR code using your supported authentication app and click on 'Next'.
6. Your authentication app will start generating time-based codes for Contentsquare.
7. Inside Contentsquare, enter the current six-digit code your app generates, then click 'Next'.
8. Download or Print your recovery codes and store them securely.
How to disable 2FA
1. Go to your Profile.
2. Under the Account Security heading, click 'Disable Two-Factor Authentication'.
3. Click on 'Disable two-factor authentication' to confirm.
How to store recovery codes
We strongly recommend both printing your recovery codes out and storing your recovery codes in a secure location, such as inside a password manager. Should you no longer have access to your authentication app and can’t generate a 2FA code, you’ll need your recovery codes to login.
How to use recovery codes
1. Enter your Contentsquare credentials on the Login page.
2. When asked to enter an authentication code, click 'Enter a recovery code'.
3. Enter one of your 10-character codes and click Verify to be logged in.