For Experience Analytics tools (Filters): Available on Contentsquare Growth plan.
How to enable the integration
1. In Appcues, go to the Integrations page and click on the integration card and select ‘Connect’.
Appcues events appear in the Contentsquare session replay player timeline on a general level E.g. Flow Completed, Flow started etc.
Note: Contentsquare blocks all third-party iFrames from appearing in the visual portion of the replay. While certain workarounds exist to display iFramed content, changes both in Appcues code and your site's code would be required. Additionally, the code change required would disable javascript functionality in the iFrame, effectively breaking the functionality of Appcues Flows and other experiences. As a result, Appcues Flows and Checklists will appear as disabled blocks within your Contentsquare replays.
What data is sent from Appcues to Contentsquare?
The following events are sent from Appcues to Contentsquare when the integration is enabled:
- flow events
- form events
- NPS events
- checklist events
- pin events
- custom events