How to enable the integration
You will need to enable the integration in Convert, in your Experience Summary screen.
Turn Data Anonymization off
Contentsquare will always suppress numbers 9 digits or longer regardless of settings. This prevents Contentsquare from capturing information such as credit card numbers or telephone numbers. This also includes characters such as hyphens or colons separating numbers.
So when we send the Convert experiment tags with 9 digits or more we get this warning while debugging.
A workaround could be to turn Data Anonymization off in your Convert Project Configuration so instead of experience/variation IDs you send experience/variation names and thus not suppressed.
Tags - Events in Contentsquare
Convert uses the tags (that are grouped with Events) to send data to your Contentsquare account.
See Convert tags in Contentsquare Replays
After the Convert integration is enabled, every replay in your Contentsquare account will be tagged like: "Convert: AAA - BBB" where:
AAA - the name of the experiment limited to the first 20 characters or the Experiment's ID as found in your Convert account, depending whether you have data anonymization enabled or not;
BBB - the name of the variation limited to the first 20 characters or the Variation's ID as found in your Convert account, depending whether you have data anonymization enabled or not;
Inside your Contentsquare account, you can filter the replays based on a certain Experiment - Variation pair in order to analyze visitors' behavior while seeing the respective variation.
You should find the Convert tags under Event.
Troubleshoot
You can enable Convert Chrome Debugger and see if this integration is enabled. A new line will be added like this:
You can also use the Contentsquare debug mode by visiting your site and appending this query parameter: view=v2&hjDebug=1 and see what you get in console.