Interviews allow you to hold in-depth discussions on user wants and needs directly with users during a video call. With Interviews, you can:
- Effortlessly recruit participants from Contentsquare's user pool or your own network and refine your selection based on demography or screening questions.
- Streamline your research with built-in scheduling, video calls and clipping.
- Gather insights about your audience’s needs and pain points to iron out issues or double down on what users love.
- Dive deeper into user feedback and act on the underlying cause of their challenges.
How to conduct a research project
The main things you need to start researching are a webcam, a microphone, and a clear vision of what you want to achieve with your project. Interviews are designed to handle everything else.
If you need a few ideas on what you can do with Interviews, head over to our short article on what to research. Once you have an idea of what you want to discover, you can use the steps below to get started!
1. Create a new research project.
You'll first need to create a project to recruit participants from either:
- Contentsquare's participant pool
- Your own network
2. Learn more about running a usability test.
4. Next you'll need to make sure you:
- Meet the minimum requirements to conduct an interview (example: a stable internet connection and a quiet environment).
- Plan your questions and prototypes ahead of time.
- Choose someone to be a note-taker.
- Have a plan in case anyone needs to reschedule, cancel, or have a no-show.
5. Share your findings.
After your sessions are complete, you can share the recordings with both your team members or non-team members outside of your team. Learn How to share your recordings