The Users view gives you actionable insights into your user base with comprehensive analytics. Quickly identify and count active users or purchasers, understand geographic and device distributions, and determine which users matter most even before diving into their sessions.
The User list view
The User list view displays key user information:
Identity: By default, the hashed CS User ID is displayed; this is a unique 15-digit identifier.
You can configure the unique identifier with a universally unique identifier (UUID) such as your CRM user id.
First seen: Date and time of the user's first session
Last seen: Date and time of the user's most recent session
Country: Last country where the user completed a session
Device: User's most recent session device
Browser: Last type of browser used by the user
Browser version: Last browser version used by the user
Platform: The Operating system (OS) used during the user’s last session
Platform version: The Operating system (OS) used during the user’s last session
Number of sessions: Total number of sessions
Select which information to display using the Customize columns option.
Filter your Users list
With starter segments in ‘Users’, you can quickly find relevant data and explore your users' behavior.
Find the starter segments at the top of the page. Clicking on a segment will apply the condition to the data table.
The available segments are:
All Users: Users who have had at least one session
Repeat Users: Users who have had more than one session
Purchasers: Users who have completed an e-commerce transaction
Click on a user row to open the side panel and view user properties.
Note:The Analysis Context filters users with at least one session matching the conditions set.
View Session replays
Understand the context behind user actions by directly viewing session replays. Click on the replay icon in the ‘number of sessions’ column.