Create new Alerts
From the list of alerts interface, click on '+ Set-up a new alert', and let you be guided through the alert creation panel.
- Define the context of the alert - perimeter (site, page, or zone), metric, and segment you want to monitor.
- Choose the type of alerts you want to create:
Define a time
Define a trigger threshold |
Define the level of sensitivity from which the alert will be triggered.
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- Alert notification - Choose how you want to receive notifications about alerts and add colleagues to the mailing list.
- Alert summary - Check one last time the context you defined for your alert and click on create.
WHAT ARE AI ALERTS?
Thanks to artificial intelligence, Contentsquare is able to predict for any metric - based on the last 30 days trends - a range of values for the next day.
The prediction algorithm is based on a combination of linear growth and periodic variation functions.
The next day, we collect the real value of the metric and check whether it falls within the predicted confidence interval. If not, the real value is considered an anomaly that triggers a notification in the notification center of Contentsquare and sends email and in-app notifications (if you choose to be notified these ways).
Create alerts from Shortcuts
You can create alerts on the fly from any 'Analyze' feature (Journey Analysis, Page Comparator, Zoning Analysis) and Workspace.
Simply right-click on the page (Journey Analysis, Page Comparator), zone (Zoning Analysis), or 'more options' icon on a widget (Workspace) to open the shortcut menu, and select 'Create an alert'.
A summary of your configuration will appear in a side panel. By default, a medium variation AI Alert is proposed. You can edit it and create your alert.
ALERTS USE CASES
- Set an Alert to see the tap recurrence on your form: is the number of errors increasing, generating frustration?
- Is your sales performance winding down, and you need to add new items to the sales list? Set an alert on tap rate on the add to cart button for sales products.
- Does your slideshow engage more new visitors over the different content changes? Set an alert on the engagement rate for the new visitor segments
- Is the buying process getting faster thanks to various checkout improvements? Set an alert on the visit time for the buyers segment
- To monitor closely your current AB test on the new add to cart button, set an alert on the add to cart performance of your different versions segments.