Experience Analytics
Use Experience Analytics to understand what drives engagement and abandonment on your site and mobile apps.
Key capabilities
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Journey Analysis* See how visitors progress through your site, page by page, from entry to exit. |
Zoning Analysis* Visualize visitors' interactions with your page content and elements at a zone-level. |
Session Replay Discover how visitors experience your site or app. |
*Journey Analysis and Zoning Analysis are available on Contentsquare Pro and Enterprise plans.
Additional Capabilities
Funnels (Free, Growth, Pro and Enterprise plans)
Dashboards (Free, Growth, Pro and Enterprise plans)
Impact Quantification (Growth, Pro and Enterprise plans)
Insights (Pro and Enterprise plans)
Add-on products
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Merchandising Optimize online sales performance, by combining customer journey insights, insights into your product catalog, and your competitors’ pricing. Experience Monitoring (add on to our Pro plan) Identify roadblocks caused by technical issues or poor web and app performance. |
CS Live
See data directly on your website with our chrome extension CS Live. Use our unique metrics to get insights on the spot and even compare data between devices, dates and segments
Experience Monitoring
Use Experience monitoring to surface the biggest points of friction which impact your customer’s experiences. Quantify the impact on revenue and prioritize fixes effectively.
Key capabilities
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Error Analysis Proactively find and prioritize JavaScript, API, and custom errors harming conversions and revenue. |
Speed Analysis Monitor site performance see and how poor performance impacts your business |
Impact Quantification Prioritize which issues to focus on first by quantifying their business impact. |
Voice of Customer
Understand your user experience by collecting feedback directly, replay sessions and quantify the issues.
Key capabilities
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Measure customer satisfaction and improve retention. |
Collect ongoing feedback for continuous discovery |
Product Analytics
Get a complete understanding of what customers do across sessions and devices.
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Retention analysis Optimize engagement and retention with a complete analysis of journeys covering all devices and sessions in between. |
Assess performance of features, segments and behaviors over multiple sessions |