- See what's new at Contentsquare! Each month, this article is updated with our latest product releases and updates.
November 2024
Platform
Workspace becomes Dashboards
We've renamed Workspace to Dashboards and you can now more easily configure your dashboards with drag and drop and resizable widgets.
New segment condition options
Go further with your analysis with the new segment conditions:
- User ID (Contentsquare)
- Browser size
Read more about Segment conditions
Experience Analytics
Zoning analysis: Heatmaps
Quickly analyze how users interact with your site with three new Heatmap options in Zoning:
- Move map: See where users have moved their mouse on the page.
- Scroll map: See how far down the page your users scroll.
- Click map: See where users are clicking on your page.
Read more about Heatmaps in Zoning
Session replay: Improved Session list page
Find the right replays faster in the session list page, including:
- Customizable columns
- Improved session details
- Watched and unwatched replays
Read more about Session replay
October 2024
Digital Experience Monitoring (DEM)
Speed Analysis Lab: Network details in Session Replay
Identify the potential causes of a poor user experience (such as slow or failing requests) with Network details in Session Replay.
With the Network details in Session Replay you can:
- Discover the root cause of user friction or frustration
- See the impact error and slow requests are having on user experience
- Understand which resource negatively affect page load
Read more about activation and setup
Speed Analysis Lab: Record and import scenarios via Google Chrome
You can now use the Google Chrome recorder to easily capture a user flow from an application or website, and import it as a scenario in Speed Analysis Lab.
Product Analytics
New Product Analytics metrics in Journey Analysis
(Available for customers with Product Analytics and Digital Experience Analytics)
Better understand what happens to your users after they exit your site with new PA metrics in Journey Analysis.
- Multi-session transaction rate (e-commerce only)
- Return rate
September 2024
Digital Experience Monitoring (DEM)
New 'Error after tap' metric
You can now correlate errors to user frustration with the new Errors after tap metric.
(Available for Mobile only)
API error troubleshooting improvements
We've made it easier for you to configure API error collection rules and introduced new capabilities to help you troubleshoot errors faster.
- Collect specific response body elements for monitoring in Workspace
- See unencrypted body elements in Session Replay
Platform
Google Analytics 4 integration
Enhance the ROI of your campaigns through precise understanding of your users with the Google Analytics 4 integration.
Learn more about how to implement the GA4 integration
Resource Center
The Resource Center can now be opened from the '?' icon located in the top navigation bar from any page. Discover the latest features, search for help guides and see upcoming webinars with the Resource Center.
August 2024
Platform
Workspace: New access to side panel
You can now access your workspace list and create new workspaces from 'Open workspace list' at the top of the page.
Read more about Workspaces here
Homepage: Suggested for you
See more curated content for you with the 'Suggested for you' section on the Homepage.
Digital Experience Analytics Mobile
Zoning: Long snapshot in Android mobile Zoning
You can now use Long snapshot to capture your entire screen in a snapshot for Android in mobile Zoning.
Digital Experience Monitoring (DEM)
Shortcut to error details from Session Replay and Real time workspace
Quickly investigate an error seen in Session Replay, Real time workspace or alerts directly in Error Analysis.
(Available for Web and Mobile)
Read more about how to monitor errors with real time workspaces
Error Analysis : Sessions with error after click
We've renamed 'Sessions with rage clicks' in the Error Analysis module to 'Sessions with error after click'.
Read more about the Error Analysis KPIs
Product Analytics
Product Analytics segments in the Analysis Context
(Available for customers with Product Analytics and Digital Experience Analytics)
Get user lifetime insights (across sessions and devices) in all Digital Experience Analytics modules.
Leverage these segments to:
- understand how the behavior compares between one-off purchasers vs. users who purchased again later
- see what repeat purchasers are doing that users who never purchased to date are not (in Session Replay
Product Analytics metrics in mobile projects
Better understand the buyer journey across sessions with new PA metrics in Zoning and Page Comparator for mobile projects.
- Conversion rate per tap (multi-session)
- Retention rate after tap
Unlock new insights with new PA metrics in Page Comparator
- Multi session purchase rate
- User retention
July 2024
Platform
Insights: Frustration Analysis Workspace template
Identify the main frustration factors affecting your user's experience on a site or page level with the Frustration Analysis Workspace template.
Read more about how to monitor frustration with Workspace
Digital Experience Analytics (DXA)
Embedded Zoning in Session Replay
Analyze how users interact with your page directly in the replay player, with Zoning metrics in Session Replay.
Read more about Embedded Zoning in Session Replay
Digital Experience Monitoring (DEM)
Speed Analysis: Real User Monitoring Workspace template
Monitor your Core Web Vitals metrics at a page or site level with the Real User Monitoring Workspace template.
Read more about monitoring Web Vitals with Workspace
Speed Analysis: Test probes update to Chrome 126
On July 1st 2024, our test probe browsers were upgraded from Chrome 120 to 126.
Speed Analysis: Core Web Vitals included in Metrics API
Core Web Vitals is now available as a KPI in the Metrics API
June 2024
Voice of Customer
Introducing Voice of Customer
Voice of Customer enables you to directly collect and evaluate customer feedback. Quickly create surveys and easily analyze feedback with AI powered summary reports.
Voice of Customer seamlessly integrates with Digital Experience Analytics so you can bridge the gap between user feedback and user behavior to create great experiences that drive conversions.
With Voice of Customer you can:
- Uncover issues through customer feedback
- Measure user satisfaction and improve retention
- Validate assumptions, concepts and designs
Read more about Voice of Customer
Platform
New main menu
Easily find and access modules with the new main menu.
In ‘Analysis setup’ you can find and access the following modules:
- Mappings
- Goals & Key Events
- Segments
- Predefined text strings
Read more about the new main menu
Insights: Drill down into Frustration in Workspaces
(Available for web only)
Understand how frustration is affecting a user's experience by creating widgets in Workspace to:
- Understand top frustration factors affecting your users
- Identify the main pages affected by a frustration factor
- See how impactful a frustration is on the user’s experience
Read more about drill down into frustation in Workspace
Session Replay: Full session representation
(Available for web and mobile)
Watch sessions in one view to easily identify what happened before and after a friction.
With the new full session representation you can also:
- Zoom in and out of specific pageviews
- View a consolidated list of page views and events
- Filter and search
Read more about the Replay Player
Mappings: Create and edit Reference mapping
(Available for admins only)
As a client admin you can create and edit the 'Reference Mapping.'
Digital Experience Analytics Mobile (formerly CS Apps)
Reliable target iOS (Ulkit)
Reliable target iOS (Ulkit) is now available.
Product Analytics
New Product Analytics (PA) powered insights in Contentsquare
(Available for customers with Product Analytics and Digital Experience Analytics web only)
Better understand the buyer journey across sessions with new PA metrics in Zoning and CS Live:
- Conversion rate per click (multi-session)
- Retention rate after click
Unlock new insights with new PA metrics in Page Comparator
- Multi session purchase rate
- User retention
Dive into multi session conversion
(Available for customers with Product Analytics and Digital Experience Analytics only)
Use shortcuts in Zoning and Funenls to continue your analysis in Product Analytics.
May 2024
CS Apps
Jetpack Compose support on Android in Zoning
Jetpack compose components are now supported on Zoning.
April 2024
CS Digital
Impact Quantification: Quantify financial impact for any goal
Measure financial impact for any goal with the newly revamped Impact Quantification module!
- For non e-commerce goals (such as sign ups, form completions) you can now define a custom value.
- For e-commerce goals you can now choose between average or median cart values.
Read more about the Impact widget
Integrations: Analytic integrations in segments
Analytic integrations are now displayed in the ‘Integrations’ section of the Analysis Context. (Google Analytics, Adobe Analytics, Piano Analytics)
Integrations: Request an integration installation as a non admin
Request the installation of an integration on your project (as a non admin user) in the Integrations catalog.
Read more about how to request an integration
CS Digital
Workspace: Compare more than four lines in a line chart widget
Compare more of your metrics in one widget as you can now add up to 8 lines in a line chart.
Alerts: Set up alert notifications for a list of users
You can now select which of your team members receive email notifications for alerts you set up or have configured.
Read more about how to set up alerts
CS Find & Fix
Speed Analysis RUM: Alerts on Core Web Vitals
Keep track of when site or page speed does not perform as expected with alerts for Core Web Vitals.
Read more about Core Web Vitals
CS Apps
Session Replay: Gestures in Event stream on Android
Display gestures (Taps, Long presses and swipes) when replaying mobile sessions for Android in the Event stream.
Please note this is available for Android native applications
Workspace: Compare more than four lines in a line chart widget
Add up to 8 lines in a line chart to track and compare more of your metrics in one widget.
Alerts: Set up alert notifications for a list of users
You can now select which of your team members receive email notifications for alerts you set up or have configured.
Read more about how to set up alerts
March 2024
CS Digital
Funnels: Time to Conversion
See the average time it takes for users to get through a specific journey! With Time to completion, you can see the average time it takes for users to get through the steps of your funnel.
Read more about Time to completion here
CS Platform
Homepage: Welcome to your new homepage!
The homepage has had a makeover! Now, when clicking through to the homepage, you'll get a personalized space with data specific for you. Get 'headlines' about your site, pick up where you left of in your previous analysis, get inspired by use cases and more.
Looking for the old Site Overview? You can now recreate the Site Overview dashboard view in Workspace, using the 'Site overview' template.
Read more about the Homepage here
February 2024
CS Digital
Page Comparator: Analyze a single URL
You can now choose to analyze one single URL inside the Page Comparator! This allows you to focus your analysis on one specific URL without the need of using a mapping.
Read more about Page Comparator here
Page Comparator: Organize your table
Select which metrics you want to be visible inside the Page Comparator table, and in which order you want them to appear. If the table is exported, only the selected metrics and their order will show.
Read more about Page Comparator here
CS Find & Fix
Real Time Error Alerts: Select your alert time frame
You can now specify during which time frame you want Contentsquare to check for errors for your real time alerts. If the number of errors goes beyond your set threshold within your selected time period, you'll receive an alert.
Read more about real time errors alerts here
CS Apps - Find & Fix
Error Analysis: Analyze and share error info
Get a deep dive into a specific error! By opening it 'in full page', you get more information and flexibility to analyze the error than before. You can also share the error with your team - either copy the URL or click 'Copy link', and share it with another Contentsquare user in your team.
Read more about the full page error and sharing an error here
Real Time Error Alerts: Select your alert time frame
You can now specify during which time frame you want Contentsquare to check for errors for your real time alerts. If the number of errors goes beyond your set threshold within your selected time period, you'll receive an alert.
Read more about real time errors alerts here
SDK log visualizer: App crashes now available
The SDK log visualizer has been updated - you can now see, filter and search for app crashes.
Read more about the SDK log visualizer here
CS Platform
Workspace: Customize and export your workspace
Increase the contrast in your workspaces by selecting which color you want for each line chart. The selected colors will be reflected when the Workspace is exported.
Read more about selecting colors and exporting your workspace
Benchmark: Compare Frustration score
Frustration score is now available inside Benchmarks - understand how your frustration scores compares with the average of your competitors.
Read more about Frustration score in Benchmarks here
Benchmark: Email as traffic source
Want to dive further into your acquisition segments? 'Email' has now been added into Benchmarks as a traffic source - use it to understand how your acquisition strategy compares to your competitors.
Read more about traffic sources in Benchmarks here
Integrations: CS Apps Integrations catalog
You'll now find integrations for CS Apps inside the integrations catalog! Quickly access the catalog directly from the app by clicking the 'puzzle piece' in the top menu.
Please note: Only admins can install an integration
Read more about integrations and the integrations catalog here
January 2024
CS Digital
Page Comparator: UI Update
The Page Comparator has a new look! The colors has been updated to match the rest of the platform, and you'll now find 'pin' icons instead of 'star' icons next to each page group.
Read more about Page Comparator here
Zoning Analysis: Restore deleted zonings
Regret deleting a zoning? It's now possible to restore a zoning that was previously removed. You'll find the option under 'Manage zonings'.
Read more about recovering zonings here
Zoning Analysis: Mid-zone height captured when snapshot is captured
In the Zoning Analysis, the mid-zone height of a zone is now capture when the snapshot itself is captured. This means that when two users analyze the same snapshot, they will see the same exposure metric results irrelevant of their individual screen size.
Read more about exposure metrics here
Zoning Analysis: Live capture simplified
Now, when using the zoning live capture, there's no need to create zones before saving your new snapshot. In the simplified flow, simply capture the printscreen, and click 'save to Contentsquare'.
The Zoning Analysis will add zones for you automatically.
Read more about how to create a zoning here
CS Apps
Screen Metrics: UI Update
Screen metrics has got a new look! The colors have been updated to match the rest of the platform, and you'll now find 'pin' icons instead of 'star' icons next to each page group.
Read more about Screen Metrics here
Zoning Analysis: Match your snapshot and Analysis Context
To lower the risk of accidentally analyzing an old snapshot, the Zoning Analysis will notify you if your selected snapshot and app version doesn't match. If there's a date mismatch, you'll see a 'pill' in the left corner of your zoning.
Read more about snapshot and matching dates here
CS Platform
Workspace: Zoom in on specific point in time
With the help of the new zoom function in workspace, you can now focus on a specific point in time in your widgets. Simply click in the widget where you want to zoom, and the option will open.
Read more about Workspace and zoom here
Integrations Catalog: Install integrations directly from the catalog
Admins can now install integrations from the catalog available inside the application.