Category: Application Performance Management

This integration is only available for Web projects

What to expect

This integration will help you to assess how performances affect your customer's experience. You will be able to access Contentsquare session replays directly in your APM Dashboard in order to see exactly what a user was doing when an error occurred and combine the technical data of your APM with the behavioral data surfaced from Contentsquare to uncover and prioritize the issues that have the greatest impact on your customer experience and revenue.

What we collect

Dynamic Variables

What we send

Session replay

URL Example: https://app.contentsquare.com/quick-playback/index.html?pid=3771&uu=cc912cdb-ee03-a739-a659-ad2a5b1f08bb&sn=12&pvid=1&recordingType=cs&vd=mp

Implementation

Implementation Steps

Step 1

Please go to the section How to request an integration to see the instructions to enable this integration. You can then return here once completed.

If you have already completed the step above then continue below.

Step 2

The following code needs to be added into your existing mPulse tag code (assuming you already have the RUM tag installed, if not then please add it).

Please make sure to place it at the bottom of the mPulse tag.

For example this is what the bottom of the mPulse tag should look like:

If yours looks different then you may already have other customizations there, please make sure you add the code after the section in the screenshot or merge it with existing code that may already be using the onBoomerangLoaded event listener and the BOOMR.addVar function.

You need to place it at the bottom like this:

Note the part in red is what you need to add or if you already have it then only add the part in green which is for Contentsquare. If those parts exist then simply take only the Contentsquare part shown in green from the code block below. If they dont exist then you need to copy paste all of the code below.

function addVars() {
    BOOMR.addVar({
        /*
         *Name: mPulse CS Integration
         *Version: 1.2
         */
        "Contentsquare Replay": sessionStorage.getItem("CSreplayLink"),
        //mPulse CS Integration End
    });
}

if (document.addEventListener) {
    document.addEventListener("onBoomerangLoaded", addVars);
} else if (document.attachEvent) {
    document.attachEvent("onpropertychange", function (e) {
        if (!e) e = window.event;
        if (e && e.propertyName === "onBoomerangLoaded") {
            addVars();
        }
    });
}

Verifying it works

You can use the chrome extension to check the results are sent to CS