Category: Application Performance Management

This integration is only available for Web projects

ⓘ For this integration to work you will need to have the New Relic RUM (Real User Monitoring) Browser Agent tag on all the pages of your site.

Click here to access their RUM documentation.

What to expect

This integration will allow you to explore user specific session replays. Either by using links deployed as custom attributes from within New Relic, or by searching for specific New Relic user sessions within Contentsquare.

What we collect

Dynamic Variables

Key	Value	Data Type
APM_NR_SessionID	{sessionID}	Text

What we send

Session replay

URL Example: https://app.contentsquare.com/quick-playback/index.html?pid=3771&uu=cc912cdb-ee03-a739-a659-ad2a5b1f08bb&sn=12&pvid=1&recordingType=cs&vd=copa

Implementation

Implementation Steps

Step 1

Please go to the section How to request an integration to see the instructions to enable this integration. You can then return here once completed.

Note that you only need to configure step 2 below if your New Relic browser agent version is lower than 1.230.0 or if your newrelic object is not globally accessible in the browser (window scope).

To check your version see this article.

Step 2

The following code needs to be added into your existing New Relic tag code.

Please make sure to place it at the bottom of the New Relic tag.

For example this is the top of your New Relic tag

You need to place it at the bottom like this

/*
Name: New Relic CS Integration
Version: 1.3
*/
if (sessionStorage.getItem("ContentsquareReplay") && sessionStorage.getItem("ContentsquareSID")) {
    newrelic.setCustomAttribute("ContentsquareReplay", sessionStorage.getItem("ContentsquareReplay"));
    newrelic.setCustomAttribute("ContentsquareSID", sessionStorage.getItem("ContentsquareSID"));
    sessionStorage.removeItem("ContentsquareReplay");
    sessionStorage.removeItem("ContentsquareSID");
}

Verifying it works

You can use the chrome extension to check the results are sent to CS

You can then also check that you find the Contentsquare replay link inside New Relic by checking the following places:

Note that you will only see a replay link for those users who had session replays collected by Contentsquare.

The % depends on the ratio your account has, you can have that increased by talking to your CSM.

Go to Browser then choose the relevant application from the list

In there you can go to Filterable Geography and you should see the Contentsquare Replay link and the CS Session ID as custom attributes:

You can now find those replay link in your data that you query.

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