In case you are not able to log in to the Contentsquare platform, or if you forgot your password. You can reset and change your password to a new one.
For users with MFA, you can reset or change your password.
For users with SSO, you do not need a password to log in, so there is no need to ever change or reset.
How to change/reset your password
1. Enter your email and click 'Log in'
2. Click 'Forgotten password?'
3. Enter your email and click 'Send mail'
4. Go to your email inbox and open the email with the subject line 'Password reset' from Contentsquare.
Note: If you can't find this email in your inbox, please check your Updates or Spam folders.
- Click the 'Reset password' button
5. Enter your new password and click 'Change'
Note: Please make sure to set your new password to a minimum of 12 characters, 1 number, 1 lowercase letter, 1 uppercase letter, and 1 special character (!@#$%^&). It must be different than your last 10 passwords.