Category: Voice of customer
This integration is only available for Web projects
What to expect
This integration will allow you to segment VWO VOC responders based on their submissions and responses.
What we collect
Dynamic Variables
| Key | Value | Data Type |
| FB_VWO_Feedback Displayed | Survey ID : {surveyID} |
Text
|
| FB_VWO_Feedback Submitted | Survey ID : {surveyID} |
Text
|
| FB_VWO_Feedback Completed | Survey ID : {surveyID} |
Text
|
| FB_VWO_{questionText} | {answer} |
Text or Number
|
FB_VWO_Feedback Submitted
Triggers ETR if enabled.
Artificial Pageviews
In order to have artificial pageviews triggered for these options below, you will need to ask your Contentsquare CSM or Support to enable a feature which will allow these to be sent. Note that these are specifically for usage in the Journey Analysis module of the Contentsquare application.
| Trigger | Query String |
| Feedback Displayed |
cs_vwo=feedback_displayed_{surveyID}
|
| Feedback Completed |
cs_vwo=feedback_completed_{surveyID}
|
Implementation
Implementation Steps
Please go to the section How to request an integration to see the instructions to enable this integration. You can then return here once completed.
If you have already completed the step above then continue below.
Verifying it works
You can use the chrome extension to check the results are sent to CS
