Introduction to Error Analysis (Apps)

Error Analysis is a core capability of Digital Experience Monitoring, helping you surface both technical and non-technical errors on your mobile app (and website, if applicable). Error Analysis is used by both non-technical and technical teams to understand and fix the most impactful errors affecting your app.

Depending on your configuration, using Error Analysis within your app project you can analyze and filter the following error types and error sources:

What you can do with Error Analysis

Using Error Analysis can help you reduce user frustration, increase conversions and prioritize your efforts by:

• Pinpointing and understanding the errors having the most impact on user experience or the business
• Identifying the significance and root cause of the error so you can easily prioritize it for troubleshooting or an immediate fix
• Proactively monitoring errors over time to get ahead of any changes that could negatively impact your app

Key features of Error Analysis

• Top error and screens impact widgets: Multiple widgets to help you prioritize your efforts, by surfacing the top errors impacting your traffic and business, and the screens being affected the most.
• Analysis refinement: Features that allow you to focus your analysis. Define your analysis context (device type, date range and segment), set your scope (full app or screen group), and apply filters to further narrow your results.
• Error Summaries: AI generated summaries available for each error that help you quickly understand what an error is about and the impact it’s having.
• Error Explorer: See beyond the top error and screens surfaced on the main page and use the Error Explorer to perform a full search across errors or screens, and apply advanced filtering.
• Error replays: Watch multiple replays related to an error from the moment the error occurred, helping you to understand any user frustration and how to reproduce the error.

What to read next

• How to use Error Analysis (Apps)