Navigate to the 'Errors by screens' or 'Errors by screen groups' tab and view the listed errors to see the KPIs for each.
App Version
Which app versions were used when the crash happened.
Sessions with Errors
The number of sessions that have encountered an error.
Sessions with error after tap
See errors that are linked to taps to help you better correlate the error to user frustration.
Use the 'Sessions with error after tap' column to see the number and percentage of sessions with errors that occurred after taps.
A session with an error after tap occurs when, on a screenview, a user taps at least three times on an element and each of these taps is followed by an error in less than 2 seconds.
You can sort errors that are linked to taps to prioritize errors impacting your business and improve your user's experience.
Lost Conversion
Lost conversion is the number of conversions lost as a result of the difference in conversion rate (reference goal) between those who have encountered the error and those that didn’t.
Impact on Goal
The difference in conversion rate between those sessions that have encountered the error and those that didn’t.
Missed Opportunity
Missed opportunity takes into account the Median Cart of the sessions without the identified error, and displays the potential loss that might be caused by that error.
It represents the revenue lost as a result of the difference in conversion rate (e-commerce) of those who have encountered the error and of those that didn’t.
The Missed opportunity metric is only applied to e-commerce accounts and can only be applied to an e-commerce goal.
Statistical Significance
Hover over the symbol displayed in the Missed Opportunity and Lost Conversion to see whether the value is statistically significant or not statistically significant.
"Not significant" means that the segments and/or the conversion rate difference are so small that we cannot confidently say the lack of conversion is correlated to the error.