Dismiss Errors to focus on the errors you want to fix and the errors that you still want to analyze.
Example scenarios when you may need to dismiss errors:
- I have already investigated an error and concluded that it has no UX impact on users
- I have already investigated an error and decided not to fix it
How to dismiss an error
1. Click on the '>' arrow in the More column for the error you would like to dismiss to open the error side panel.
2. Click ‘Dismiss this error’.
1. Dismissing an error will apply to all Error Analysis tabs (Errors, Screens and Screen Groups. For example, If you dismiss an error group in the Errors tab and then go to the Errors by Screen tab, it will also be dismissed.
2. Dismissing an error will mark the error as dismissed for all users.
3. Dismissing an error is retroactive. For example, If you dismiss an error group today and then update the Analysis context date range to one week ago, the error group will still be marked as dismissed.
4. We keep collecting errors that have been dismissed as they may become impactful later on.
5. When you dismiss an error group because it is not impactful in a certain context, you will dismiss it completely, even though it might be impactful in some other context. (For example, if the error was not impacting your checkout screen but it actually impacts your registration screen).
How to filter by error status
Use the filter drop-down menu to include or exclude errors in your list view.
FAQs
Do you still keep collecting errors that are marked as dismissed?
Yes, we keep collecting errors that have been marked as dismissed as the error may become impactful at a later date.
Can I un-dismiss an error?
Yes. Open the side panel of the error you need to un-dismiss and click 'Undismiss this error'.
How is the Analysis Context impacted if I dismiss an error?
When using the Analysis context to do error-based filtering, for example, Creating a segment in Impact Quantification, all errors will be taken into account, including errors dismissed in Error Analysis. This logic also applies when building error-based alerts and dashboards.