If you are experiencing issues while using CS Live such as login or loading problems, follow these steps to troubleshoot:
- Confirm that you are on the latest version of Chrome and update if necessary.
- Clear cache/cookies—As a temporary workaround, you can also try using CS Live in an incognito window.
- Update to the latest version of CS Live, by deleting and reinstalling the extension.
- Temporarily disable all Chrome extensions. If this works, reinstall one or a few at a time until you can isolate which extension is causing the issue.
- Temporarily disconnect from the VPN, if you’re using one.
Still experiencing issues? Please reach out to our Support team.