The Error Explorer allows you to see beyond the top 10 errors and screens surfaced on the Error Analysis main page. From there, you can perform a full search across all errors, or focus on any specified screen, or screen group, to see which errors are affecting your key performance indicators (KPIs).
With the Error Explorer you can:
- See and investigate a full list of all errors, errors by screens on your app, or errors by screen groups
- Search for a specific error, screen, or screen group to see how many errors there are are and which are having the most impact
- Apply advanced filters to narrow down your analysis, including by error status, API error status code and custom attribute
- View and sort columns related to error impact and your KPIs
How to use the Error Explorer
You can access the Error explorer from two entry points in Error Analysis:
- From ‘Search errors’. Click the ‘Search’ button to open the Error Explorer.
- From ‘See all errors/pages’ buttons on each widget.
Step One: Focus your analysis
Analysis context: Set your analysis context by selecting a specific device (All, tablet, mobile), date range, and user segment.
Analysis scope: Use the ‘analysis scope’ dropdown to select whether you want the list to display errors for:
- Full app
- Screen group: you will be prompted to choose a screen group from a mapping
Step two: Refine your list view
Select how you want the list view to display, search for specific screen groups or errors, and add error filters.
- List by: arrange your list view to display results by errors, screens, screen groups, errors on screen group. The list view and columns will update accordingly and will reflect your analysis scope (full app, or screen group).
- Search: find a specific screen, screen group, or error name (can search by request URL)
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Filters: filter errors by their:
- Status; active, excluded, all
- Type: API, Crashes, Flutter, JS, Custom and all errors.
- Advanced filters for each error type (learn more about these below)
Step three: Explore the results
- Discover more about the error or screen impacted: Click onto any error, or screen (depending on your list selection) displayed to discover more about the error/s or uncover the impact on your key performance indicators.
- Sort column results: Where available, click the arrow icons on each column to sort the results. Tip: your browser URL will update accordingly, meaning you can share directly with colleagues to collaborate.
- Take further action: to the right of each row, click the ‘play’ icon to watch the corresponding replay/s. Click the ‘sparkle’ icon to summarize the error with AI (you can find this option when listing by errors, or on the panel that opens when clicking onto an error).
More about 'list by' results
Errors
- See the full list of grouped API, Crash, Flutter, JS and Custom errors that occurred across your full app, or selected a screen group.
- Use the search bar to search for a specific error (enter the error name or request URL)
- Click onto an error from the list to drill into its details and continue your analysis.
Screens
- See the first 100 screens, or search for a specific screen not listed, to see which errors are impacting it.
- Click onto a page to drill into the specific errors and KPIs.
- Once drilled down into a page, click on an error to further drill into the details and continue your analysis.
Screen groups
- See your listed screen groups, or search for a specific one, to see which errors are impacting it.
- Measure the error impact against a specific goal, by selecting one from the dropdown.
- Click onto a screen group to drill down into the specific errors and KPIs.
- Click onto the error to further drill into its details and continue your analysis.
Errors on page group
- See the full list of grouped JS, API and Custom errors that occurred on any page group.
- Measure the error impact against a specific goal, by selecting one from the dropdown.
- Click onto an error from the list to drill into its details and continue your analysis.
More about the filters
Using the Error Explorer, you can apply the additional filters below which can help you further narrow down your investigation. Filter by:
- Error status: Active, Excluded, All. Learn more about excluding errors.
- Error type: All, JS, API, Custom
Advanced filters
- API
- Source
- Method: Any, GET, POST, PUT, PATCH, DELETE
- HTTPS status code: All status codes, all 400s (400-499), all 500s (500-599), specific status code
Response body element: add one or more by selecting the key and entering the element value - JS: enter the file name
- CST (custom): add one or more by entering the key and attribute value of any predefined custom attribute.