- See what's new at Contentsquare! This article is updated each month with our latest product releases and updates. Find our latest Releases and Updates for 2026 here!
December 2025
Experience Analytics
ImprovementHeatmaps in Sense Chat now available
Ask Sense Chat to generate, display, and analyze Heatmaps using natural language. No manual navigation needed. Get instant insights on user interactions, compare Heatmaps side-by-side, and receive expert-level analysis in seconds.
Now you can:
- Ask Sense Chat to show you a Heatmap for any page (e.g., "Show me a heatmap for the checkout page").
- Request comparisons between two Heatmaps to identify performance differences across time periods or segments.
- Get immediate AI-powered insights and recommendations based on Heatmap data without needing to manually configure analyses.
Learn more about Sense Chat in this article.
Heatmaps in Sense Chat are available on our Growth, Pro & Enterprise plans.
ImprovementDashboard Text Widget
Add context directly to your dashboards with the new Text widget. Guide stakeholders, explain data trends, and add helpful comments right where your team needs them.
Now you can:
- Add formatted text, headings, bullet lists, and hyperlinks to dashboards to explain what metrics mean or provide analysis guidance
- Help collaborators understand anomalies by including notes like "Traffic spike due to Black Friday campaign" directly on the dashboard.
- Link to related documentation, other dashboards, or action items so teams know exactly what to do next.
Learn more about the Text widgets in dashboards in this article.
This widget is available on all Contentsquare plans.
ImprovementAI Alert customize trigger condition
Fine-tune your AI Alerts to trigger only when metrics move in the direction that matters most to you.
Choose whether to be notified when a metric goes above, below, or in either direction from its expected range, reducing alert noise and helping you focus on the insights that matter.
Learn more about alerts in this article.
Alerts are available on Pro or Enterprise plans.
Activate Two factor authentication
Add an additional layer of security to your account with Two factor authentication. Account admins can now set up Two factor authentication across all users in their account.
This feature is available on all Contentsquare plans.
ImprovementManage your acquisition properties
Take full control of your acquisition data with Property Management for User Lifecycle,
Create, edit, duplicate, and delete custom properties to tailor your Acquisition Analysis to match your evolving campaigns, regional strategies, and business logic.
Now you can:
- Create custom marketing channel definitions for different regions or teams (e.g., separate North America vs. Europe channel structures to match local campaigns).
- Analyze acquisition performance through multiple lenses using Event Properties, User Properties, and Defined Properties, and not just default marketing channels.
- Delete outdated properties when campaigns end or business logic changes, keeping your analytics clean and relevant.
Available in the User Lifecycle Extension.
Experience Monitoring
ImprovementSpeed Analysis is now “Web Performance” with a Real User Monitoring revamp
Discover how page speed directly impacts your business with the new Web Performance Monitoring module. See the correlation between Core Web Vitals and conversion rates, then prioritize performance fixes based on revenue impact, and not just technical metrics.
Now you can:
- Identify which slow-loading pages are costing you conversions and revenue with an intuitive bubble chart that visualizes performance vs. business impact.
- Filter performance insights by page, device, or country to pinpoint exactly where users are experiencing issues.
- Share business-focused performance data that shows (quickly shows?) ROI.
Learn more about Web Performance in this article, and about Real User Monitoring in this article.
Web Performance is available on all Contentsquare plans, and Real User Monitoring is available on our Pro and Enterprise plans.
Integrations
Improvement Jira Integration gets an enhancement
The Jira integration just got a simplified OAuth 2.0 setup process. It is now easier to create Jira tickets directly from Contentsquare without admin barriers.
What this means for you:
- Connect your Jira account in seconds using a simple OAuth flow: No more API keys or complex configuration.
- Create Jira issues directly from Session Replays, Error Analysis, or any insight without waiting for admin setup.
- Any user can now install and use the Jira integration, accelerating your team's ability to log bugs and action items instantly.
Learn more about the Jira integration in this article. This feature is available for all Contentsquare plans with Experience Monitoring enabled.
What’s New for the Growth Plan?
This December, we're unlocking powerful analysis capabilities for our customers on the Growth plan, including Zoning, Journey Analysis and more! All these features are now active in your account, so start exploring!
Visualize exactly where users engage with Zoning
Same great Heatmaps, now with advanced Zoning tools to visualize where users click, scroll and interact.
Optimize journeys to reduce friction with Journey Analysis
Understand the path your customers take through your site. Identify where visitors drop off, discover unexpected navigation patterns, and optimize each step of the customer journey.
Learn more about Journey Analysis
Page Comparator
Compare performance across different pages side-by-side to identify what's working and what's not. Spot trends, benchmark variations, and make informed decisions about where to focus your optimization efforts.
Learn more about Page Comparator
Custom variables (Cvars)
Segment users and analyze custom data specific to your business needs. You can now create custom and dynamic variables.
November 2025
Experience Analytics Web
Sort your favorite replays with Collections
Finding key insights just got easier. With Collections, you can curate, highlight, and revisit the most important session replays in seconds, allowing you to build a library of insights for faster decision-making.
Now you can:
- Save and categorize standout session replays for easy access within your team.
- Highlight key moments to share with your team.
- Build a library of insights for quicker analysis at any moment.
Learn more about Favorites and Collections in this article.
This feature is available on all Contentsquare plans.
Personalization analysis in Zoning
Personalized digital experiences are the new normal, but analyzing them shouldn't be complicated. Our new Zoning template for personalization makes it easier to visualize and compare tailored content variations thanks to a fluent creation flow.
Now you can:
- Instantly analyze how different segments experience your site with just a few clicks.
- Run side-by-side comparisons of personalized content and layouts to see what works best.
- Access insights faster, without the learning curve of complex configuration.
- Empower every team to optimize personalization campaigns, backed by clear, actionable data.
Learn more about personalization in Zoning in this article.
This feature is available on Contentsquare Pro & Enterprise plans.
URL targeting is now available for Free and Growth plans
You can now control which sessions get captured for Session Replay by setting URL-based targeting rules. With URL targeting you can:
- Capture replays from only the most relevant pages
- Save quota and reduce noise in your analysis
- Set up targeting quickly, right from the UI
Learn more about URL targeting in this article.
Experience Monitoring Web
Quickly spot what matters with error name filtering
Get precise with your error monitoring. You can now filter JavaScript errors by error name directly in Dashboards, making it faster to identify, track, and resolve specific issues without creating segments first.
Now you can:
- Filter and monitor specific JS errors by name.
- Build error-focused dashboards with greater precision.
- Quickly drill down into the errors that matter most.
Learn more about error metrics in Dashboards in this article.
This feature is available on Contentsquare Enterprise or as an add-on on Pro plans.
Copy error summaries
You can now copy error summaries instantly and paste in markdown, so you can move from insight to action faster than ever.
Error summaries is available on Contentsquare Enterprise plans or as an add on, on Pro plans.
Experience Analytics Mobile
Mobile Heatmaps are now available
Unlock a new layer of mobile insight. Mobile Heatmaps are now available, showing you exactly where your users tap or scroll, so you can optimize every journey and make every move count.
Now you can:
- Visualize user interaction on every mobile screen.
- Uncover UX friction and optimize app flows with confidence.
- Make data-driven mobile improvements faster than ever.
Learn more about Mobile Heatmaps in this article.
Mobile Heatmaps are available for iOS (version 4.44.1 or later) and Android (version 4.41.1 or later) on Contentsquare Pro & Enterprise plans.
October 2025
New features
Accelerate your A/B test insights
Analyze multiple A/B test variants in just two clicks in Zoning, enabling you and your team to run experiments faster and more efficiently.
- Visually compare test variants to see how design changes affect user behavior.
- Streamlined view for A/B test analysis: click rates, conversion, and engagement..
Learn more about A/B tests in Zoning.
A/B test in Zoning is available on Contentsquare Pro and Enterprise plans.
Map your pages in minutes with the Sense mapping assistant
You can now quickly and easily create a mapping, using natural language prompts to automatically group pages together. Spend less time on manual setup and more time focusing on analytics with the Mapping assistant.
Learn more about the Mapping Assistant.
This feature is available to customers on our Pro and Enterprise plans who have accepted AI terms.
Improvements
Discover new Analysis templates
Easily visualize user behavior using the ready-to-use templates for Heatmaps and Zonings.
Heatmaps is available on all Contentsquare plans. Zonings is available on Contentsquare Pro and Enterprise plans.
Track any user behavior in Data Connect
With robust data governance and retroactive event tracking, easily create, manage, and sync events to your data warehouse.
Learn more about event management in Data Connect.
This features is available for customers who have Data Connect.
Sense Chat in Error Analysis
You can now ask questions about errors and get immediate responses without needing to be a technical expert.
Learn more about Sense Chat in Error Analysis
Chat with Sense is available on Contentsquare Pro and Enterprise plans for customers who have accepted AI terms.
Sense Chat in User Lifecycle extension
Discover which marketing channels perform best, analyze returning user behavior, and understand cross-device user journeys with Sense Chat
Sense Char is available on Contentsquare Pro and Enterprise plans for customers who have accepted AI terms.
September 2025
New features
Effortlessly understand A/B test experiments
Quickly jump into your A/B test insights with the ready to use A/B test dashboard template. With just a few clicks, set up your dashboard so you can:
- Get instant access to variant data in one centralized view in Dashboards.
- Identify winning variants faster and drive more impactful optimizations.
Learn more about the A/B test dashboard.
A/B test dashboard is available on Pro and Enterprise plans.
Improvements
Summarize up to 100 sessions in one click
Gain deeper insights into user behavior by summarizing up to 100 replays.
Learn more about Session Replay summaries.
Session Replay summaries is available on Pro and Enterprise plans.
Fix errors faster
Quickly understand and address issues with the steps to reproduce in error summaries.
You can now view an AI-generated set of steps that show the typical path users took before an error occurred, helping you identify the root cause more easily and resolve issues more quickly.
Learn more about Error Summaries
Error summaries is available on Contentsquare Enterprise plans or as an add on, on Pro plans.
August 2025
New features
Easily optimize your content with the new Attention Heatmap
The Attention Heatmap helps you quickly see where users spend the most time on your page so you can improve user experience, engagement, and conversions. Learn more about Heatmaps in this article.
What this means for you:
- Instantly see where your users spend most of their time on your site.
- Optimize your pages and CTAs based on real visitor behavior and not just estimations.
- Refine your site’s layout to keep users engaged and drive them toward your goals.
Attention Heatmaps is available on all Experience Analytics plans and works alongside your existing click, move, and scroll heatmaps to give you a complete picture of user behavior on your pages.
Data Masking in Session Replay for Mobile Apps
The new Data Masking tab allows you to quickly and easily modify masking rules for Session Replay, while complementing any existing configurations implemented through our APIs. Now you can configure image and/or text masking, screen-level rules, and emergency full masking without waiting for development teams.
The Mobile Remote Masking is available for iOS SDK 4.40+, Android SDK 4.36.0+, and React Native SDK 4.13.0+.
What this means for you:
- No developer dependencies: Configure masking in a few clicks.
- Instantly protect your end-user’s data: Mask problematic screens or app versions immediately when issues arise
- Self-service control: Non-technical users can manage privacy settings independently.
Learn more about Data Masking in Session Replay for Apps in this article.
Session Replays for Apps is available on Contentsquare Enterprise plans.
Session Replay for Mobile Apps: Event Triggered Replay
Every moment counts when optimizing your mobile experience. Event Triggered Replay (ETR) empowers you to capture only the sessions or screens you care about, based on user actions and custom events, rather than random sampling. ETR helps you align your mobile insights with your business goals. Read more about Event Triggered Replay in this article.
Now you can:
- Selectively record key sessions or screens when specific events occur
- Reduce time spent sifting through irrelevant recordings
- Get detailed analytics for your most important user journeys and app flows.
Session Replays for Apps is available on Contentsquare Enterprise plans.
Improvements
Sense Char is now available in Zoning
Analyze your Zoning data and get insights faster with Sense Chat in Zoning.
Learn more about Sense Chat
Sense Chat is available on Contentsquare Pro and Enterprise plans for customers who have accepted AI terms.
Customize your Marketing Channel property
Understand the true performance of your acquisition channels. Manage the marketing channel property based on your analysis needs.
Now you can:
- Highlight the effectiveness of your marketing campaigns with precision
- Track any query parameter you use to flag traffic.
Customize your Marketing property channel is available in the User Lifecycle extension, on Pro and Enterprise plans.
Build Dashboards faster with ready-to-use templates
Discover new dashboard templates to help guide you and boost your adoption!
Find an intuitive dashboard creation flow with a curated library of ready-to-use templates:
- Checkout Flow: Available exclusively for e-commerce customers, the Checkout Flow template helps you boost conversion rates. (available on Pro and Enterprise plans).
- Page Issues: Learn where users are getting frustrated, confused, experiencing errors, and more. This template comes from Hotjar.
- Single Page Performance: Monitor a page’s key metrics.
Find more about how to use Dashboards in this article.
July 2025
New features
Error Analysis gets a power-up
Error Analysis has been revamped to help you spot and understand impactful errors faster. The new Error Analysis main page brings all your key error insights into one place, with widgets that highlight what matters most: top new issues, trending errors and AI-powered summaries.
Now you can:
- Instantly see which errors impact your goals most
- Compare trends across time and zoom in on specific pages.
Turn every error into a change to improve. Learn more about how to use Error Analysis..
Error Analysis is available on Contentsquare Enterprise plans or as an add on, on Pro plans.
Error Summaries powered with AI: clarity for every team
Understanding errors just got a whole lot easier. With AI-powered error summaries now in Experience Monitoring, you will see plain-language explanations so everyone can quickly spot what's wrong and why it matters.
Now you can:
- Instantly grasp the real-world impact of any error
- Prioritize what needs fixing
- Share clear context with your team (no technical jargon required)
AI Error Summaries is available to all Pro and Enterprises users who've opted in to AI features. Learn more about Error Summaries.
Improvements
Session Replay just got smoother and simpler
Watching a Session Replay is now smoother and easier for everyone on your team. From a more intuitive player and streamlined navigation, to improved filters and settings, these updates help you find insights faster. Expect a cleaner interface, fewer clicks and a smoother experience.
Learn more about Session Replay.
Session Replays is available on all Contentsquare plans.
Build Dashboards in Minutes
With the latest widget templates, customizing your Dashboard is faster and easier than before. With a new library of ready-to-use widget templates. You can set up powerful dashboards in just a few clicks and access metrics for Top Pages, Countries, Traffic Channel and many more!
Learn more about how to use Dashboards.
Dashboards is available on all Contentsquare plans.
June 2025
New features
Introducing the Tag Configurator
Configure your tag, in the console, to improve the granularity of your insights and adjust masking settings.
Choose from 8 templates to collect custom events, mask or unmask elements, define artificial pageviews, or set up custom errors
Learn more about the Tag Configurator
The Tag Configurator is available on Contentsquare Enterprise and Pro plans.
Improvements
Boost teamwork with improved dashboard sharing
Easily share a dashboard and manage group or individual access levels.
Learn more about How to share a Dashboard
Share a dashboard is available on Contentsquare Pro and Enterprise plans.
Transform user paths into ready-made funnels
Build a Funnel from your chosen Journey for quick setup and clear path visualization using the Journey Analysis shortcut!
Shortcut to funnel in Journey Analysis is available on Contentsquare Pro and Enterprise plans.
Identify errors contributing to a spike
Drill down into error that contribute to a spike in your analytics dashboards and alerts.
Learn more about how to monitor error based metrics with Dashboards and Alerts
Error Analysis is available on Contentsquare Enterprise plans or as an add on, on Pro plans.
Set up analytics alerts based on a fixed limit
You can now set up alerts to trigger when a metric goes over/below a specific limit.
Learn more about how to create analytics alerts
Analytics alerts are available on Contentsquare Pro and Enterprise plans.
Unlock the full power of your surveys
Get meaningful feedback linked to each survey response by utilizing event triggered recordings to capture session replays for each survey answer.
Learn more about how to create a survey
Event triggered replays in surveys is only available Contentsquare Voice of Customer Pro plans.
Sign in with Google
We've added 'Sign in with google' as a sign in option for account login.
Note: if your Contentsquare account has SSO set up, you won't be able to log in with Google.
May 2025
Summary
Discover our Spring releases which include exciting new features and a whole host of improvements!
New features
Introducing Sense Char*
Explore your data more easily and discover insights faster with Sense Chat. Ask analytics questions about your data and it will respond after performing an analysis for you.
*Rolling out to all customers from now to the end of June
Sense Chat is available on Contensquare Pro and Enterprise plans.
Connect insights across your tech stack with Data Connect (BETA)
With Data Connect, automatically sync behavioral data to your warehouse and blend it with your tools to drive action.
Complete User Journey understanding
Understand users across sessions and touch points with the User Lifecycle extension.
Learn more about the User Lifecycle extension
User Lifecycle extension on Contentsquare Pro and Enterprise plans.
Improvements
Analyze your key pages effortlessly with Zoning improvements
- Speed up zoning creation with a new simplified flow
- A new insights panel with quick access to top zones, session replays and more
- Easily toggle between Heatmaps and Zoning
- Snapshots are now called Screenshots
Learn more about how to analyze a page with Zoning
Zoning is available on Contentsquare Pro and Enterprise plans.
Take charge of your dashboard layout
Manage the layout of your dashboard with the placeholder widget so you can customize the spacing layout.
Learn more about widgets in Dashboards
Placeholder widget available on Contentsquare Pro and Enterprise plans.
Speed Analysis enhancements
With the latest improvements you can:
- See recommended pages to analyze
- Enjoy are more simplified experience with the Analyze and compare capabilities in one place
- Create events directly from the Scenario and/or Monitoring results page
Learn more about how to run a web performance test
Speed Analysis is available on Enterprise plans, or as an add-on on Pro plans.
April 2025
Improvements
Analyze your customer paths with ease!
- Create funnels quickly with our new, simpler set up
- Spot where customers leave and watch their sessions directly within the analysis Create funnels faster with the improved step builder
Learn more about how to create a funnel
Funnel is available on Contentsquare Free, Growth, Pro and Enterprise plans.
Segment by NPS or Reaction survey
With the Voice of Customer category, you can easily create and apply segments based on sessions with users who submitted a NPS or Reaction survey.
Segment by user experience to:
- Explore how user experience impact conversions
- Analyze the impact of negative and positive experiences
Voice of customer segments are available on Contentsquare Enterprise plans with VOC
March 2025
New features
Session replay - Session Replays Summaries (AI)
Session Replay now includes AI-powered text summaries for quicker insights!
This new feature gives you:
- A quick summary of user behavior in a session replay
- Summarized key friction points encountered in the session
- Links to specific examples of friction points
Learn more about Session Replay Summaries
Replay summaries is available on Contentsquare Pro and Enterprise plans
Improvements
Page Selector
The Page Selector has been updated with an improved UI, making it more streamlined and intuitive. You can now easily:
- Find mapping filters
- Get smart suggestions
- See the composition of Page Groups within the page selector
Learn more about the Page Selector
Dashboards - Error metrics in analytics dashboards
You can now add error metrics in analytics dashboards! This enhancement allows you to easily:
- Create error based dashboard widgets & alerts without having to create segments first.
- Monitor the number of errors for more than 24 hours.
- Continue your analysis with Session Replay
Learn more about error metrics in regular dashboards
Error metrics is available on Enterprise plans, or as an add-on on Pro plans.
Speed analysis - Revamp of the list of monitors and scenarios
Stay in control with improved tracking and management of scenarios and monitoring performance
- New status filters
- Monitor enhancements
- UI changes to widgets
Learn more about web page monitoring
Speed Analysis is available on Enterprise plans, or as an add-on on Pro plans.
February 2025
Discover our latest updates for February!
Improvements
Session replay - Save replays as favorites
Easily find and rewatch replays by adding replays as favorites. You can view and filter favorited replays in your session list.
Read more about Session Replay
Save replays as favorites is available on Contentsquare Free, Growth, Pro and Enterprise plans
Surveys - Or logic in survey attributes
You can now use 'Or' logic when setting up your surveys to more easily target multiple user segments.
Read more about attributes in surveys
Surveys is available on Contentsquare Voice of Customer Free, Growth and Pro plans
January 2025
Discover our newest releases for the new year, including new features for Dashboards, which will help you to find and manage your dashboards more easily.
Enjoy!
New features
Dashboards - Easily manage dashboards
Find your dashboards faster by managing them all in one single place!
- Access relevant dashboards quickly with search, sort and filters
- Mark frequently used dashboards as favourites.
- Organise dashboards with categories.
Manage Dashboards is available on Contentsquare Pro and Enterprise plans
Improvements
Dashboards - Monitor NPS score
Follow the impact of your campaigns with the NPS survey widget in Dashboards.
Read more about Dashboards (Free and Growth)
NPS widget template is available on Contentsquare Free and Growth plans
Speed Analysis - Scenario report revamp
With the refreshed Scenario reports you can now:
- View key configuration details.
- Access a detailed view of performance metrics.
- Configure timeframes on charts.